Contact Us

We are here to help with products, orders, delivery, and returns.

Customer Support

Email: support@getvelorashop.com

Please include your order number when asking about an existing order. We aim to reply within 1?2 business days.

Before You Contact Us

  • Check your shipping confirmation for tracking details.
  • Review our Shipping Policy for estimated delivery windows.
  • Review our Refund Policy before requesting a return.

Send Us a Message

Use the secure form below and include your order number when available.